Software & AI Solutions Specialist

ProVeg International is looking for a Software & AI Solutions Specialist. As a Software & AI Solutions Specialist, you will help ensure that approximately 250 colleagues around the world have access to the best software and AI solutions and are able to use them efficiently and securely. You will help decide which software is selected and how it is used, maintain an overview of the diverse international software landscape, and ensure that IT security and compliance remain a priority. This role focuses on existing off-the-shelf software, primarily cloud-based solutions, rather than software development.

• Stay up to date with the latest trends, developments, and best practices in software and artificial intelligence, and evaluate their potential use at ProVeg
• Ensure that all colleagues have a solid understanding of the capabilities, limitations, and risks of software and AI applications, while following guidelines and recommendations
• Develop online courses, workshops, and wiki documentation to support knowledge sharing
• Enable individual teams to make the best use of software (including AI features) for their specific use cases
• Advise leadership teams and the works council on opportunities and risks
• Maintain an overview of the software and AI solutions used across ProVeg
• Configure and administer several central software solutions, and provide practical support to colleagues
• Use no-code and low-code platforms to implement rule-based, AI-powered, or agentic workflow automations
• Identify the best AI and software solutions for a wide range of use cases and collaborate with relevant departments for smooth implementation
• Help shape the ongoing development of software and AI strategy, roadmap, and policies
• Work closely with the internal data protection coordinator to minimize risks and ensure compliance with IT security and data privacy

• A completed degree (e.g., Master's in Computer Science, Information Management, Digital Media, or a related field), or an equivalent qualification through IT training or professional certification (e.g., IT specialist), plus at least four years of professional experience
• A strong affinity for software and the ability to quickly learn new software solutions
• A solid understanding of artificial intelligence and experience using various AI applications
• Excellent written and spoken English
• A structured, pragmatic approach to work
• A willingness to continuously learn and improve processes
• A genuine commitment to ProVeg's mission and values
• Nice to have: Experience with software training, documentation, or user support; Project management experience; Experience implementing process automations using no-code/low-code platforms such as Make; Experience with CRM systems such as HubSpot; Good written and spoken German; Basic knowledge of software development and integrations (REST APIs); Basic understanding of IT security and data protection

Please apply with your CV and a motivation letter explaining why you want to support ProVeg's mission and how your previous experience has prepared you for this role. Use the application form on this page. For questions about the position, contact it-jobs@proveg.org (but note that applications sent directly to this email address cannot be considered).