About this role
Neighbourhood is looking for a Senior Strategy Lead. This is a key role using marketing and leadership experience to spearhead client performance whilst working collaboratively and leading a team to deliver high quality, creative marketing output. You'll set strategic direction for clients, ensure work is delivered to a consistently high standard, solve problems and make decisions on priorities, build trusted client relationships and collaborate with leaders across the team to share learnings and lift performance.
Responsibilities
- Set strategic direction, translating client objectives into plans
- Set and track OKRs/KPIs for all clients and projects
- Line manage and develop a team, building a high performance culture
- Hold and grow client relationships, deepening impact and opportunities
- Resolve client issues, balance workloads and decide on priorities
- Collaborate with the wider leadership team to share learnings across pods
- Embody and encourage Neighbourhood's culture and values
- Shape best practice, processes and wider agency initiatives
- Stay up-to-date with industry trends, changes and best practices
- Where required, attend client events across weekends and evenings (Time in Lieu will be provided)
Requirements
- 5+ years of working in digital marketing
- Broad knowledge across multiple digital channels
- Proven experience of creating and implementing digital strategies
- Proven experience of line management and leading teams
- Comprehensive understanding of digital trends and platforms
- Understanding key metrics and creating insightful reports for clients
- Knowledge of key tracking platforms e.g. Google Analytics, Google Tag Manager, Google Search Console
- Knowledge of key marketing platforms e.g. MailChimp, Zapier, Scheduling Tools
- Project management skills
- Excellent interpersonal communication and skills
- Ability to take initiative and solve problems
- Ability to prioritise and cope with heavy workload
- Proactive, organised, collaborative, high capacity, leadership qualities
- Experience working with Christian organisations and/or deep understanding of what motivates people with faith
- Desirable: Degree or equivalent qualification in relevant subject, experience using online graphic design and video creation tools including Canva, Kapwing etc.
How to apply
To apply for the role, please fill out the application form below.