About this role
Faunalytics is looking for a Digital Resource Manager. The tools, systems, and infrastructure behind our website and Research Library are what make our work possible at scale.
The Digital Resource Manager sits at the intersection of content operations, web infrastructure, AI, and technical tooling, ensuring that our website, research systems, and the platforms our team runs on can keep pace with a growing volume and complexity of high-impact content.
Responsibilities
- Prepare and publish original research outputs
- Maintain and improve WordPress infrastructure, with strong potential for CMS transition in the future
- Ensure page templates, taxonomies, and UX are optimized for growing content volume
- Build and maintain automation for study summaries, metadata, and CMS templates as content volume grows
- Execute quarterly updates of all static webpages
- Troubleshoot and resolve website issues as they arise (e.g., broken pages, display errors, plugin conflicts)
- Keep an eye on the health of core technology platforms, including performance, security, and compliance
- Manage Google Analytics and Dashboard updates in coordination with Resource Director
- Support SEO/GEO optimization efforts to strengthen discoverability of Faunalytics' content
- Contribute to a long-term digital roadmap for Faunalytics' website and content infrastructure
- Serve as a primary member of the AI committee, helping to set AI strategy and priorities
- Review platform features as they change, scout alternatives, and gather colleagues' input on what is and isn't working
- Critically evaluate new tools (AI, automation, search enhancements) and bring recommendations to the Resource Director
- Contribute to external-facing resources, such as the Lens, that support Faunalytics' broader audience
- Build and maintain API connections between platforms including Google Workspace, Asana, Airtable, WordPress, and donor database
- Oversee integrations and workflow optimizations across the content and website ecosystem
- Manage technical contractors in coordination with the Resource Director
- Stay up to date on AI tools relevant to content operations, research publishing, and workflow automation
- Assess risk and safety considerations for AI tool use, particularly around sensitive research data
- Create internal automations for tasks such as summaries, tagging, and metadata generation
- Potentially build bespoke internal tools for one-off projects or ongoing use
Requirements
- Alignment with Faunalytics' mission and a strong commitment to animal protection
- At least 3 years of professional experience in web administration, digital content operations, or a related technical role
- Strong WordPress administration experience and working knowledge of HTML/CSS
- Demonstrated experience with workflow automation tools (e.g., n8n, Zapier, Make) and no-code database tools (e.g., Airtable)
- Ability to write and maintain small production applications and automation scripts in Python or a comparable language
- Experience connecting software platforms to one another using developer APIs or custom scripts, and keeping those connections working over time
- Working knowledge of AI tools and their practical application to content, research, or workflow automation
- Ability to work independently and manage technical projects with general direction rather than close oversight
- Strong written communication skills, including the ability to explain how a system works, where its limits are, and what that means for the organization to colleagues without a technical background
- Comfort working as part of a small, distributed remote team
- Preferred: Strong knowledge of a variety of CMS and web development platforms
- Preferred: Experience evaluating or managing external contractors and technical vendors
- Preferred: Familiarity with tools such as Claude, Google Workspace, Asana, and Slack
- Preferred: Comfort learning new tools quickly, beyond what's listed above
How to apply
Please complete the application form and attach your resume as a PDF at the end of the form. Applications are redacted to remove identifying information before being reviewed by the hiring team, so please do not include a headshot in your resume. Only shortlisted candidates will be contacted, but all applications will be processed in strict confidentiality.