AI & Systems Lead / Director / VP

Consultants for Impact is looking for an AI & Systems Lead to design and develop new systems, automations, and digital tools that will improve the quality, scalability, and user experience of core programs.

In this role, you'll spearhead new digital solutions to amplify CFI's most impactful programs during a period of rapid growth, identifying where technology can solve challenges or multiply results, and sourcing or developing new digital solutions to improve the scale and quality of support to CFI's members.

• Assess tech improvement potential across CFI's major workflows and identify, develop, and implement system redesigns, automations, AI-powered solutions, and integrations with external tools and databases,
• Scope and lead development of digital solutions, projecting the business case, value-add, and ROI of new technologies,
• Lead adoption of new tech across the organisation, including setup, training, and change management to ensure tools are actually used and valued,
• Design and implement AI workflows using LLMs and other AI tools to automate processes, improve productivity, and adhere to responsible AI principles,
• Develop and maintain automations or other solutions capable of scaling CFI's network introductions, talent matching, and career advising workflows,
• Own the evolution of how CFI captures, tracks, and shares data on thousands of network members and interactions, and improve the quality of matchmaking in network introductions and hiring support,
• Build and expand systems to collect and analyse CFI's program data and provide teams with insights,
• Support talent matching for high-impact hiring rounds, applying structured matching logic and scoring frameworks to connect the right candidates with the right opportunities.

• Technical business analysis: Experience projecting and assessing the business case, value-add, and ROI of new tech solutions, and scoping and leading the development of digital solutions
• Digital solutions development: Experience scoping, developing, and procuring digital solutions to challenges in small organisations, projects, or similar setting
• Tech and digital solutions adoption: Experience leading the adoption of new technology across small organizations or similar settings, including setup, training, and change management
• AI solutions, systems, and workflows: Experience designing AI workflows and using LLMs and other AI tools to automate workflows, improve knowledge access, and increase productivity
• Tech and digital solutions knowledge: Ability to rapidly discover the most impactful digital tools and tech for small and growing organisations and experience conducting structured tech needs assessments
• Automations: Experience developing automation strategy and automations between databases, surveys, calendars, and email (CFI currently uses Airtable, Claude, Google Workspace, Calendly, Zapier, etc.)
• CRM: Experience building and maintaining CRMs for 2,000–15,000 profiles, with robust entity relationships, field design, and normalization logic
• Integrations: Experience connecting databases to external tools via APIs and webhooks, and the ability to read and apply API documentation
• Data management: Experience collecting, cleaning, analyzing, and reporting on large amounts of qualitative and quantitative data, comparable to personal data for 2,000–15,000 individuals and impact data for 10 or more programs
• Project management: Experience in clearly setting, communicating, delegating, and managing goals, roles, and tasks across multiple workstreams
• Continuous improvement: Habit of continuous learning and growth, embracing development needs, and taking ownership and responsibility for tasks, outcomes, successes, and areas for improvement
• Entrepreneurial drive and adaptability: Ability to overcome novel challenges, create solutions, and get things done despite obstacles in small organisations
• Strong commitment to positive social impact and organisational values

Click 'Apply Now' on the job listing page. The application includes 5 short answer questions (max 100-250 words) and multiple choice/yes-no/bulleted list responses. No cover letter is required!